These are our terms and conditions for the use of our website im-handmade-jewellery.sumupstore.com and the purchase of products through the website.
If you have any queries about these terms, please contact us using the contact form.
The terms and conditions herein together with any notices or conditions on other areas of this website will all together govern use by customers of this website. You should note that IM Handmade Jewellery may at any time make changes to or remove part of this website without any liability to customers for such changes. IM Handmade Jewellery reserves the right to change these terms and conditions in the future without specifically notifying customers and continued use of the website or placing of orders after such changes shall be deemed to be acknowledgement and acceptance thereof.
A contract will only come into existence between you the customer and us once your order has been processed and dispatched.
When you as a customer place an order via this website, you warrant by placing the order that:
- You are not a minor or otherwise legally incapable of entering into a binding contract.
- The personal details which you give us on registration are fully complete and accurate.
- You are not using a false name or the name of any other person or body which you are not authorised to use.
Placement of an order
When you place your order you are doing so in acceptance of these terms and conditions and it is important that you have read them before you go ahead and order.
Acceptance of an order
When an order is placed you will get an order confirmation sent to the email address you provided during checkout, containing information about order content, prices.
Delivery
IM Handmade Jewellery assumes no responsibility for caused from any delays beyond its control.
Delivery charges for shipping to addresses in Ireland and Europe are as follows:
- €4.00 for delivery within Ireland, estimate 3-5 days, free shipping when order over €30
- €12.00 for delivery to the UK and Europe, estimate 3-5 days, free shipping when order over €70
- €18.00 for delivery to all countries outside the EU 5-9 days, free shipping when order over €100
Orders placed on Friday or near weekends will ship the following Monday.
Please note that our delivery service may be affected over bank holidays.
Order Cancellations Policy
Should you wish to cancel your order please let us know as soon as possible, by emailing imhmj23@gmail.com with your order details.
If your order has not yet been dispatched we will refund you within 7 days of notifying us.
If your order has already been dispatched you will need to return the item to seller. You will incur the return delivery cost. Once the seller has received the returned and unused item, IM Handmade Jewellery will refund you within 7 days.
Returns & Refund Policy
IM Handmade Jewellery accepts returns within 14 days if products are not used with original packaging or otherwise manipulated. You must also return the goods to us immediately, unused, in their original packaging and with the original order confirmation without undue delay and not later than 14 days from the date we receive your notification of returns. You are solely responsible for the cost of returning the goods to us, and for ensuring that the full and correct postage is paid. You are also responsible for the risk of any loss or damage of the goods upon receipt of delivery of the goods by you and while in transit to us. We cannot accept responsibility for goods lost in transit and you are strongly recommended to obtain proof of posting when returning goods.
Refunds will be processed via the original method of payment (note that it can sometimes take up to 7 days for refunds to show up on your account)
** For safety and hygiene reasons, our returns & refund policy does not apply to earrings.**
If you have any issues or queries about your order, please contact us at imhmj23@gmail.com.
Liability
We try to have the information on this website as accurate as possible but we make no warranties, whether express or implied, regarding its accuracy. We also do not make any warranties regarding any matters relating to the use of this website and it is a matter for you to ensure that your own equipment is protected from viruses or other external factors.
Your rights are protected by the Sale of Goods and Supply of Services Act, 1980, and also the Consumer Protection Act, 2007, where you are a consumer. Nothing in this website shall affect your rights under the applicable law.
Severance
If any of these terms and conditions shall prove to be void, unlawful, or unenforceable for any reason then such term or condition shall be deemed to be severed from the remaining terms and conditions which shall remain valid and enforceable.
If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.